When connected to my MacBook Pro M1 (16-inch, 2021), the Extreme Portable 500Gb drops out and reconnects instantly fairly frequently. One could think it has to do with the heating up of the memory chip as the mac seems to do that to external memory like USB-sticks and the likes, but is it really that? And is there anything I can do about it?
I’ve not experienced any data loss yet and I actually can continue to work in files stored on it. But it feels not good, feels unreliable…
Hi @DiederikSan
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask