I have a Sansa E260 with a possible screen failure. But before I deep six it, I want to try to reinstall the firmware. Two issues. The first is which version do I have? I thought it was an R version, but the version.txt gives and version.sdk both indicate
01.02.24A, so I assume it is not an R version. Second issue is how to get the unit in msc mode without any screen guidance. I am guessing I am not in msc mode. When I look at the directory in windows there is one subdirectory labeled PPI NAND. If i try to drag the .mi4 file or .rom file to the root, I get a message that the file is not supported. And then a second pop up message indicates it is trying to copy to the subdirectory rather than the root (the copy does not take place).
Any help would be appreciated.