The e200 series v2 was originally shipped with firmware 03.01.11. This firmware build did not include the USB mode option; essentially, the player was set up as an MTP only device. You can manually force an MSC mode connection by holding the << button depressed (HOLD switch also set to the right, orange showing, and power OFF when plugging the sevice in to the USB socket).
The “secret handshake” method above is handy if you have a frozen device, and cannot establish a USB connection.
It is not normal for the v2 to go through a Refresh Database step on startup, unless the device memory has been addressed by the computer, and any transfers have been made. In MTP mode, if the device is simply plugged in to charge, as long as Napster (as you mention) or Rhapsody haven’t made a license update, you should not have a database refresh.
Simplified database management is one of the advantages of the later e200.
If you want to first try a solution without having to format the device, you can select MSC mode, and check the drive for errors, using the manage function in Windows (start by right clicking on My Computer in XP). Here’s a cool visual guide to the procedure, if you’ve never used the chkdsk command from Windows. The Knowledge Base entry is for a FAT corruption issue, but the Error Checking part is what we’re interested in.
Next in our troubleshooting procedure is the music database itself. In MSC mode, navigate to the root directory of the e200 using Windows Explorer (My Computer). Go ahead and delete the mtable.sys file. This is the music database. The Sansa will build a new one from scratch when disconnected.
If the database continues to continually refresh on power-up, I would first be sure that you have backup copies of your music, then go ahead and use the Sansa’s built-in Format command (listed under Settings) to clear the player’s memory. Using Napster or Rhapsody services, you’ll need to reauthorize the device using the subscription client on the computer. Then, retransfer your music. This is the “nuclear option”, and it should do the trick.
The e200 v2 is unique among the AustriaMicrosystems equipped Sansas, as it doesn’t have the additional submenu “system settings” as you’ve noticed. We get to go straight to the system options in one large menu.
Let me know if this solves your database refresh issue!
Message Edited by neutron_bob on 03-27-2010 07:32 PM