e130 Stuck in song play mode

I have an e130 and it will get stuck in the song play mode.  I can only forward to the next song, stop, play, etc…  I no longer have the ability to go back to the menu’s.  The only way I know how to resolve this is to re-download the firmware.  At first I thought this only happened when I was going into FM radio, then switched to mp3 mode.  Now it just happens whenever, because I had quit using FM thinking that was the issue.  Has anyone else seen this?  Is there a fix?  BTW, I just downloaded the firmware again today, but the version hasn’t changed in a year I think.

Hellow JJLewis!  Welcome to the Forums!

Let’s try this: take the battery out of the player and wait for a full 5 minutes. While the battery is out, please hold the power-on button for 30 seconds. After that, then put a brand new alkaline battery back in, and see if the issue still persists.

Ok, Will try.  Thank you.