Dual Drive Go USB Type-C 256GB and iPhone 16 iOS 18.2

USB Flash Drives Phone Drive
1

Hi All,

got my drive today and was happy to try it. Installed the Memory Zone app and when it ask to plug in the USB it won’t see it. Then I installed the iXpand Drive and also when it asked to plug in the USB it won’t see the drive.

So is this a firmware issue with support of iOS 18.2 or is there something else wrong?

Greetings,
Peter

1 Like
2

@poudenes The Dual Drive Go USB Type-C is supported on Android, not iOS.

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)

3

There might be compatibility issues between the drive and iOS 18.2 or a potential issue with the apps you’re using. First, make sure both the Memory Zone and iXpand Drive apps are updated to the latest versions. Also, ensure that the drive is properly formatted and compatible with iOS. If the problem persists, try restarting your device, checking the USB port and cable, or testing the drive with another device to rule out hardware issues.