Sandisk Extreme portable SSD 1TB is not support by iXpand or Sandisk Memory zone

Portable SSD Portable | Extreme | Extreme Pro SSD
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The iPhone 15 Pro which let go of lightening port and provides USB type-C does work with USB type-C male to Lightening female adapter and recognizes the iXpand 128Gb flash drive.

However, it does not recognize the Sandisk Extreme portable SSD 1TB drive for the media backup. I have to do it manually selecting each media file and copying it on to the drive from the iPhone and then come back and delete it.

Are there any workarounds to get the iXpand app or the Sandisk Memory Zone app to recognize the Sandisk Extreme portable SSD 1TB in the Sandisk Memory Zone app?

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@unixdoc
Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

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If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)