I just bought a sandisk dual drive go usb c drive, and what made me go with sandisk even more was the memory zone app that seemed to be just what i was looking for.
After installing the app and connecting the usb drive, it doesn’t recognize it. I tried rebooting the phone, close all apps and open just memory zone, leave the drive connected for a while, install and reinstall. Nothing. Tried on an android phone, same thing.
The flash drive does show up on a computer and on the files app on iOS, but the app just doenst recognize it.
I did. It shows up on the files app in ios, on windows explorer but strangely not on android file app.
I tried formatting the drive in exFAT and also in FAT32 with a software that allows for bigger flash drives to be formatted in FAT32. Nothing worked with making the flash drive detectable on android and on the sandisk on ios or android.
I ended up formatting it back to exFAT as that seems to be the better option for flash drives over 64gb.
I have been able to transfer files to the flash drive with the files app on iOS, but i wanted the convenience and extra features of the sandisk memory zone app and also to be sure that the drive is not defective.
I have the exact same problem - newest iOS, newest phone 16 Pro, all uptodate, mac environment - new replacement iXpand Flash drive.
I can see the drive is connected in the file-browser on the iOS device.
I tried all the things on the link you shared above - but nothing seems to work.
no luck so far…
I restarted, closed all apps, tried over and over again with all possible combinations. It wont budge - still says “no device detected”.
Not sure what it is - also checked app details and settings but nothing seems to indicate that something is wrong.
Any other ideas?
I thought of maybe getting an adapter from usbc to lightning to test if that works.
