Hello I bought this product on 10-6-2023 from local distributor for my azdome m550 3ch dashcam when finished installing the dashcam i used this card after maybe 1 week i dont remember exactly i started having multiple issues: dashcam would have freeze for long time when navigating through its menu, missing videos , corrupted files , playback issues, very short 10 and 40 seconds videos without me pausing the dashcam. I tried formatting sd card from dashcam but same issue persists, the current firmware of dashcam is the latest , i went to using azdome 64gb card that came with dashcam most of these issues didnt happen so, i stopped using sandisk microsd. If someone had similar experience please share it in order to know what is truly happening , i had not contacted sandisk customer services as i am sure my local distributor wont agree on giving replacement even if sandisk offered replacement it is just tedious process which i dont want to waste time on
Thanks
Hi @omar.al.najjar,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
i did contact the authorized service center, they told me the microsd card has to be diagnosed to verify the problem and then i will be given the replacement card
