Data Lost on SanDisk Extreme 2TB SSD - Need Assistance to Resolve Issue

Portable SSD Portable | Extreme | Extreme Pro SSD
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I recently encountered a serious issue with my SanDisk Extreme 2TB USB 3.2 Type-C Solid State Drive (Portable, SDSSDE61-2T00-G25, Dark Blue). The drive suddenly became inaccessible, and all the data appears to have disappeared. Here are the details of the problem:

  1. Issue Summary:
  • The SSD is almost empty, and the stored data seems to have vanished.
  • The file explorer shows hidden files with only 4KB file sizes that do not work or open.
  1. Troubleshooting Attempts:
  • Tried enabling hidden files to check if data was hidden, but the files are still inaccessible.
  • Checked the SSD properties, and it shows an unexpectedly large amount of free space, indicating possible data loss.
  1. Concerns:
  • How can I recover the lost data?
  • What steps should I take to make the SSD reliable for future use and avoid similar issues?
  • Is this a known issue with this model, and are there any firmware updates or fixes available?
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@nareshnagal55
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