Customer support...

May i ask and probably get an answer that when so may people r complaining  about an issue, and this has been going on for months now, why isnt sansa taking responsibility for their product and try to come up with an answer to the issue and also a solution? Instead i have the impression that they dont give a ****…

i cant get started with the flash drives from staples.

if i dont get help i am returning them

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