Today I connected my SD Edge 8GB. This flash has been in use for 2-3 years without issue, but today it behaved unusually and I can no longer browse the content of my Vault. Below are the steps I took:
- When connecting the USB today, I opened Explorer, and noticed Windows did not display the usual drive name, it just called it ‘USB Drive’ by default.
2. I launched Secure Access v2.0.exe and a pop-up said “Secure Access has detected an update (to v3.0) is available”. I clicked Cancel, and then it launched another window prompting me to accept Terms & Conditions, click Next etc. I clicked cancel again, detecting something was not right.
- I physically removed the flash drive, then reconnected the flash drive to another port. The same behaviour was repeated. I physically removed the flash drive again.
4. I rebooted my PC in case there was some weird issue since it had previously awoken from sleep.
I connected my flash drive again after boot.
On launching the Secure Access.exe it prompted for upgrade again. Argh! I copied all the contents of my Vault onto my C:\ then removed the flash drive.
I disabled my WiFi, reconnected the flash drive, launched the Secure Access file browser, and it again said it detected an upgrade available.
I clicked CANCEL on the upgrade and the window closed. Another window opened (as in steps 2,3,6) asking me to accept the Terms & Conditions, so I did. It then told me to change my password. I made the password the same as before.
The file browser opened and it showed no files! The Vault still shows files, and I have a copy in C:\ of the encrypted files.
I relaunched the Secure Access.exe and proceeded to follow the upgrade suggestion to v3.0. It went through ok. It seemed to accept my password but a window now reports:
Failure reading the filesystems file (err=1)
I fear by accepting the upgrade in step 10 I’ve nullified any chance of me accessing the encrypted files now, since the Vault was written/created in v2.0 but the .exe is in v3.1.
FYI, I have another Cruzer Edge running v3.1 which I upgraded a year ago and is running fine, used everyday.
Can anyone help with a suggestion please?