This driver was in use with a word file opened and when my daughter tried to save it to the drive she noticed that the light on the drive was not on and the drive was inaccessible. I noticed that the drive looked in an awkward position in the port; that is to say that it was elevated vertically upward to maybe five degrees while still in the port. Is it possible that the physical connection within the drive on the connector was broken due to it being bumped? Or could it just be a drive or software failure? My daughter is in distress because all her work for this last college semester is on this drive which she has not backed up to her backup drive nor her working rented PC. This now stresses me out and I’m looking for an expert technician to check this out and proceed to recover the data for her. Time is of the essence! I live in Calgary, Alberta Canada and will be going to a data recovery company tomorrow morning. Does anyone have any recommendations or ideas as to what may be the problem?