I am unable to transfer files. I keep getting told ‘unable to create directory’. I already have 11 GB of files on it. Can anyone explain why this is happening?
Forgot to add that I am running Win 7 SP1 x 64
Hi, are you trying to write files to the flash drive? Or from flash drive to PC? 
Hello,
in that case i see you are using the secure access software that was included inside the flash drive. in that case you can backup the vault folder and format the drive on ExFat. then you can store the vault once more inside the flash drive and try to add more files inside the secure access.
It seems the problem is with the security permissions on your profile temp folder.
Recheck the security permission.
