Confused?

Okay, so I’ve had some of the other common issues experienced by people here (frozen screen, Express won’t turn on), etc.

My mp3’s always managed to recover somehow, though.

 

Today, though, when I tried to charge it on my laptop, I could turn the mp3 on, but once I linked it to the computer, the screen went blank, & the computer acted as if I hadn’t even plugged it in, so now it’s not only impossible for me to charge my Express, but also to add/remove songs.

 

Has this happened to anyone else here before?

 

Thanks in advance…