Hi there,
For the past few years I have never had an issue with my passport and I’ve been very careful in taking good care of it. Now all of a sudden as I went to plug it in, my computer said that it was installing a new device, and then it said installation failed (The first two steps ‘USB Mass Storage Device’ & ‘WD BAD PCB USB Device’ say ready to use but ‘WD Ses USB Device’ says failed.) I tried downloading and reinstalling the driver and it seemed to install correctly but when I try connecting my harddrive it still says driver needs to be installed. I have tried plugging my passport into another computer to see if it works but it does the exact same thing, so I assume it must be a problem with the drive itself. Is there any way to fix this without losing all my stuff? I have my whole life on there so I would really appreciate any help on the matter!
Thanks!