i was using my passport 500gb…yesreday onwards i cannt connect it with my lab,its showing installation of ses usb device failed and disk drive failed what should i do can any body help me with an answer
Hi there, Have you tried going to device manager uninstalling the drive, reset the computer and reinstalling the drive? try using a different computer and verify if the drive works fine there, If it does, uninstall the drivers and get all the latest updates available for your computer and your version of the operating system. Also I found a link in WD website with more information about the SES drivers on a link here.
Hi
Another recommendation would be to install WD Smartware on the computer and the SES driver is going to install by itself.
Allow me to tell you that the SES driver is what makes Smartware work properly on the computer, that means if you don’t want to use Smartware you don’t have to install the driver and the passport drive will work anyway.-