Compatibility Issue with SanDisk Extreme SD Cards and Insta360 X3 Camera

I’m reaching out because I’ve been encountering a perplexing issue with my Insta360 X3 camera when using SanDisk Extreme SD cards. Occasionally, I receive an error message stating ‘SD card missing,’ and this problem seems to occur less frequently when using other SD cards. Has anyone faced this issue?

Hi @SusanEmelia ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: