My clipzip, which was purchase 3 months ago, currently has a problem with the sound output. I tried different earpiece and headphones but only the right side of the headphone works. The left side however does not works fully and the musics stops frequently as long as i gentle touches the mp3. Meaning if there is any slight movement, the musics from the left speaker cuts off, reconnects and cuts off. Is there any way i can do to solve this ?
If it was purchased as “new”, then it should be under warranty and SanDisk would replace it. Your headphone jack is either broken or is defective.
I tried contacting Sandisk live chat. It was however futile as i was asked by Sandisk to ship the product back to US. Through this, i will incurred a shipping fee of about 20USD. Which in my opinion is kinda absurb to pay 1/3 of the price for shipping it to get it replace when i used it for about 4months.
Will try to contact Amazon as i bought it from there to see if i can receive any assitance.
Where are you? SanDisk doesn’t have any closer return centers to where you are located?
I’m from Singapore. I tried discussing the possibility of handing over my Clipzip to one of the Sandisk stores in Singapore. But he told me that it wasnt possible.