Clip+ stuck in slotRadio mode

My Clip+ is stuck in slotRadio mode.  Have reset, updated firmware multiple times, erased files at root, to no avail.

Even if slotRadio card is NOT in the player, it comes up in slotRadio mode.  Cannot access any functions like FM radio, Music, etc.

Every time I turn it on, it says “slotRadio”.

Have you formatted it?

Can’t get to the Main Menu to format it.  Is there a way I can format it from Windows?  After formatting, then what do I do?

mmccar4231 wrote:
Can’t get to the Main Menu to format it.  Is there a way I can format it from Windows?  After formatting, then what do I do?

Yes.

See if it works correctly.

Formatted from Windows, disconnected, turned off, reconnected to pc, files and folders were updated automatically, but it still doesn’t work.  When I turn it on, it automatically goes to slotRadio and won’t do anything else.

Well, I think it’s time for a call to SanDisk Tech Support then, and possibly a warranty replacement.

When I try to play my Sansa disk on my car audio system, I can only play slotRadio. How can I bypass this or remove slotRadio to play my downloads?

Is your player set to MSC mode?