After several days of having it play songs then freeze completely (and a couple hard resets) I finally resorted to upgrading my player’s firmware today to v01.02.18. After following Sandisk’s instructions, I re-inserted the memory card and turned it back on. It seemed all right choosing the language and region and refreshing the media, but then it went crazy.
First it wouldn’t recognize my playlists (all songs and playlists are stored on the 32GB card and not on the player, BTW). Then when I did choose a list it ran quickly through all songs, paused on one and now won’t shut off at all. Connecting it to my Windows 7 computer doesn’t even work.
Is there anything I can do to fix it, or should I just go ahead and get a replacement on Amazon? I’m afraid I’ve now killed my faithful little 3 year old player. Please help!