Cant read/write on 4gb clip

MP3 players Sansa Clip | Clip+
1

Hi,

i had some  problems with my clip before, it stops loading the menu and showed just the logo at the start. After some waiting (30min+) it started normally - as i tried to fix it, installing the latest firmware, he broke the transfer and the player has no more problems than before. I cant copy anything from or to it (in both USB Modes). I even tried to format the whole player, but he didnt do anything, like i tried to reset all settings back to normal, after a new start all was back to normal. I hope you understand what I mean. Thanks for any advice. PS: This is an image of how windows shows my mp3 player right now…

2

Unplug your player,  and go to Settings>Format> select yes

This will do a device format

3

I did it, and it looked like he deleted everything, but as soon as i started him again every song was back again - and the problem is still there.

Btw, he scans every start for a new database. 

Message Edited by Findy on 12-16-2008 04:19 PM

4

Is there any chance i can fix the player or is he just broken? Any possibilty to start an firmwareupdate without copying the file on the clip?

5

The player appears broken to me.  id return it ,  or call tech support for an RMA.