Cannot import music


I am new here and hope this is the right place to ask for help.

I bought a Sansa clip + firmware updated V01.02.15F.

I transfered music to the device from my Mac but the music shows nowhere on the device.

It is as if the Sansa does not “accept/read and or show” the files at all.

Please I need assisstance.



Are the songs in a format that the Clip can use?  For example, the Clip does not play aac files.

Also, transferring from a Mac seemingly sometimes can cause issues.  Internet freeware Kopymac fixes issues with the transfer and can be used to transfer files from a Mac trouble-free.