SecureAccess has been replaced with PrivateAccess.
All SecureAccess users are advised to back up the SecureAccess vault data and migrate to PrivateAccess.
Need more help?
Hi @suruguri.chaithanya1,
I am currently not on my system with the SanDisk portable, but as far as I remember I cannot create a back up of my vault data, because I cannot access it, since I only see these encrypted files.
If this is fixed, I would like to migrate it to PrivateAccess.
If you can’t access your data, it could be encrypted (requiring a decryption key) or improperly indexed (affecting search functionality). Check for encryption prompts or rebuild the index to resolve access issues.