The wheel buttons and the wheel on my Fuze will not work. I don’t get the blue light, and when I turn the wheel of press the buttons, nothing happens. This only happens to the wheel buttons (play/pause, next/fast forward, options and back/rewind). The Home button works fine, as does the power slider.
Try replacing the firmware as explained here.
Use the manual method, not the updater.
Otherwise, you may have a mechanical problem and it’s time to think about replacing the unit.
I have the same problem.I’ve tried to replace the firware.Nothing.I bought it last on 10.12.2010.What should i do ?
@sp1ri7um wrote:
I have the same problem.I’ve tried to replace the firware.Nothing.I bought it last on 10.12.2010.What should i do ?
Call SanDisk directly about a possible RMA replacment. It’s still under warranty.