Bad news, time for lawsuit?

According to the Supervisor of Customer Care at Yahoo Music, after the transition to Rhapsody, the Sansa Connect will no longer utilize it’s main feature- the connect. It will become identical to it’s cheaper cousins.

Read about it here.

So, who’s in for a class-action lawsuit. This smacks of nobody caring. Will sandisk at least take up the torch and make a final firmware release that opens the wireless to use our choice of services?

I like Yahoo but I suppose I would have to blame this blunder on them. I’d like to think Sandisk had a backup plan however. I actually don’t have a connect, I have a view, but considering they have other products that support Rhapsody and Yahoo ported their music users to Rhapsody, I’d like to hope that’s going to be Sandisk’s next step.

Do you really think all that is necessary? Some upset customer after a fast buck is not the answer. I’m sure with such a issue, that the company will find an alternative or compansate it’s customers.  :smiley:

Yeah, sorry, it was a kneejerk reaction. I’m just upset- I spent a lot more money on an MP3 player solely for the wireless capability. If that’s not bad enough- I fell in love with the newest firmware. For them to take it away is horrid- this is the best device to hit the mp3 market, by far!

I hope to god they partner with rhapsody before yahoo is closed. I neeeeed my wireless. What will I do without it?

FredFredrickson wrote:
Yeah, sorry, it was a kneejerk reaction. I’m just upset- I spent a lot more money on an MP3 player solely for the wireless capability. If that’s not bad enough- I fell in love with the newest firmware. For them to take it away is horrid- this is the best device to hit the mp3 market, by far!

I hope to god they partner with rhapsody before yahoo is closed. I neeeeed my wireless. What will I do without it?

You may retain Launchcast (stream) even if you lose YMtG (download).  Watch this space.

   Sadly I think that class action lawsuit might be the only answer. I am still crossing my fingers that Sansa will step up and make the Connects work with Rhapsody, but not holding out a lot of hope. I wish I had kept my recipit so I could return it, since its less than a month old.

maybe they have a credit system or something, just a thought.

There’s still another 6 months left, so anything could happen.  It could be as easy as SanDisk or Zing releasing the bootloader signature and some more source code, so interested Linux hackers can forge something useful out of it.  If they’re not going to do anything else with the Connect hardware, then they really wouldn’t lose anything by doing so.

Personally, I’m all for running a fully-functional *nix distribution on the Connect.  If nothing else, it’s got enough cajones to do some really interesting network admin and wireless security work.

I’d watch the Zune space for the next Connect-like experience.  It already has a wireless radio in its players, and a subscription service, and a history of one recent major firmware upgrade.

jj2me wrote:
I’d watch the Zune space for the next Connect-like experience.  It already has a wireless radio in its players, and a subscription service, and a history of one recent major firmware upgrade.

Or check out the Haier iBiza Rhapsody (if you can stand the price and the ugliness).

Well I have 18 months left on my Yahoo Unlimited Subscription. I bought 2 Sansa connects last year because of the wireless feature. My wife and I LOVE that feature and we’ll both be damned unhappy if someone doesn’t pick it up.

I’m usually against cheesy law suits, but if that’s the only way to get satisfaction, send me an email and I’ll sign up.

I don’t blame Sansa all that much, but they do ultimately have the responsibility of supporting Connect owners. At the VERY least they should make the device compatible with Rhapsody’s crap-tastic “to go” service.

I’d actually like to see them support Napster…  it’s the only major subscription service that hasn’t gotten any love from SanDisk in the form of a dedicated player.  If not, at the very least they could just open it up to work with any internet radio service.  Streaming internet radio isn’t that hard to support.  If they rip out the extra download features and just open up more memory for buffering, I’m sure that most of the Connect users out there would be quite happy, because that’s really what the Connect is for at the end of the day.