I’ve got a 4GB SanDisk sansa clip plus firmware V01.02.17A. I’ve been using it quite happily for about a year. Primarily to listen to audio books in mp3 format.
But just last week it developed a very annoying problem. Suddenly it quit keeping track of my location in an audiobook. No bookmarks. If I am 15 minutes into chapter 3 of a story and turn the player off, when I turn it back on it should go right back to where it was before. But now it doesn’t. When I power up, it goes back to the main menu, and if I navigate to that audio book, it has no memory of where I was listening.
I’ve tried resetting to factory settings from the settings menu, no change. I pulled out my SD card, that made no difference. I held down the power button for 15 seconds, and still the same problem.
Has anyone else had this problem?, and does anyone have a suggested solution?
Thank you in advance for your help!