I posted awhile back that audiobooks were not downloading correctly into the player. I was pleased to report that the problem was resolved. Well, I started to download some things into my mother’s player and the same thing happened. It downloaded one book perfectly from the Overdrive Media Console (what many libraries use as their download center) and I was thrilled. Then I downloaded another and BINGO it started to go strange! Part 2 of the book appears at the top of the list and Part 1 is at the bottom of the list under the last Part. As a result it won’t correctly play. I tried several books and same thing happened. I contacted the library media center and they are investigating it and I also contacted SanDisk. It appeared this tech person wasn’t too sure of himself as he kept excusing himself to talk to people. He finally determined that my firmware was old. Pretty good I just purchased it a few weeks ago, tells you where this has been! He was to send me the information in 20 minutes with instructions. He never did, so I went and downloaded the current version. Bottomline it didn’t correct it. I am calling again tomorrow. My next thing is to reformat it as I did with my other, but then I will have to reload everything.
Is anyone else experiencing these issues? I hope this time I have clearly explained myself, if not ask and I will give it another shot.
This was a gift to my Mom to make things easier for her as CD’s skip and tapes break! The last thing I want is more frustration for her. She has already shown an attitude about it given this problem.
Feedback would be greatly appreciated!