Arcsoft

i’ve heard alot of problems about the sansa media player not reconizing the sandisk e200’s but the arcsoft won’t reconize my e260 is there anyway i can get it to reconize it (it’s the free arcsoft version)

When I tried Arcsoft it didn’t matter if the player was connected or not.
I just told it to convert my video, it asked which player I was using, it saved it to the harddrive.  Then I copied the video to my player in MSC mode.

i need help!  my power button wnt wrk &  the only way it will turn on is if it is plugged in.