I bought 2 of the Fuze players for my kids for Christmas a few weeks ago. I was really hoping to have them loaded with a few of their favorite movies in addition to just music. I’ve given up on getting SMC to convert and I’ve seen that many others have the same results. I keep seeing that a new version that works better will be released soon. Can anyone who supports this software let us know when to expect an adequate version that can convert a full length movie to mp4? Please set some sort of expectation. If this feature isn’t going to be available soon, I’d like to know so I can just return them and get something else that works.