If this is a repeat post, I apologize. I have searched for a while and haven’t found a solution to this problem.
I have a fairly new 4gb clip+ and any time we scroll through the music or choose ‘play all’, it acts like it is stuck browsing (scrolls through everything really fast and won’t stop). I have tried to restore factory setting from within the player and manually through the computer and it has not worked. All of the music is still on there and everything. Does anyone know how I can wipe this thing completely and start over with original factory software?