16GB microSD not recognised by clip+

Hi all I just got a 16GB Sandisk microSD card today but it isn’t being recognised at all by my clip+ I have transferred some music to it using the SD card adapter and using the SD slot on my laptop so I know there is music on it but it plain won’t read it. I also tested a 4GB card I had and that also didnt work tried the card in my camera and phone and it worked fine any ideas?

Perhaps try a reformat using the SD Association’s Formatter tool?

https://www.sdcard.org/downloads/formatter_3/

Or call SanDisk Tech Support. If they can’t figure it out and deem it defective (and it’s still under warranty) they can arrange to have a replacement unit sent to you.

It is new, or is this the 1st time you’ve tried a memory card in the slot? Has it worked with memory cards in the past?

It is certainly new, was a christmas present.

however it was bought off ebay, so not sure whether it will be covered by warranty or not

@2loud2old wrote:

It is certainly new, was a christmas present.

however it was bought off ebay, so not sure whether it will be covered by warranty or not

If it was a new product then yes, it would be covered under SanDisk’s warranty. If it was bought as used or re-furbed, then no.