@hiddenmirror wrote:
Thanks for the suggestion, but the device won’t move past the flower whether or not the card is in it. Since it won’t turn on, my computer doesn’t recognize it and I can’t do anything with firmware or software.
Please somebody help me. I know this device can work with the 16GB card.
To get the computer to recognize the player, you’ll have to “force MSC mode”.
With the player off, press and hold the center button while you connect the player to the computer. Keep holding down the center button until the computer recognizes the player.
If you already have the lastest firmware, you’ll have to reinstall it manually. You can download a zipped copy of the firmware here. Download the “firmware for all regions”.
Then right-click on the zipped folder and select “extract all” or “unzip”. After the file has been unzipped/extracted , copy and paste the clppa.bin file into the player’s internal memory. Safely remove the player from the computer and the player should update the firmware. Hopefully, that will be enough to unfreeze the player.
