The “synchronize to continue music subscription” message was chosen as the most logical error message flag for any one of several DRM issues. The most common remedy is to “renew” by synchronizing with the subscription client, such as Rhapsody, Napster, Audible, or Overdrive.
Guess what! There’s another client, Windows Media Player itself. If your files are Windows Media Audio, you have the option of enabling copy protection (DRM) on your files. If something goes amiss with the DRM license store in your device, such as a secure clock or ID issue, the message will appear.
Normally, DRM licenses are automatically renewed when the device is connected in MTP mode, and the client synchronizes the files on the device. Rhapsody, for example, has made an improvement to this operation with their latest client. When the Sansa is plugged in, you will immediately see a message if the DRM licenses need attention.
With WiMP11, it’s a simple matter of connecting in MTP mode, then pressing the Sync button to allow the application to inspect the transferred files. I say this, as it covers most cases. WiMP does not have a tool to manually reset the secure clock like Rhapsody does. Well, we do have a few tricks up our sleeves. If you format the device, this clears the license data as well as the music itself. Retransferring the music will also transfer a new license.
Sometimes, you can “go deep” and delete the license store from the device, but if you’ve formatted, this won’t be necessary. In the future, if you are using windows media audio: Options > Rip Music tab > Look for Rip Settings. If wma is desired, be sure to turn off copy protection.
Be sure that your player has the latest firmware installed, as DRM issues (the flag) were addressed in later firmware builds.
Message Edited by neutron_bob on 03-09-2010 01:01 AM