I bought c type phone usb just today!! And my phone doesn’t recognize this usb!! But It’s recognized on my dad’s phone I have no idea why this usb doesn’t work on my phone I downloaded you guys app and I updated my phone too and i did so many things you guys directions you need to tell mw why it doesn’t work and how supposed to do🤯
@Hanhyesoo What is the name of the USB Type-C drive connected to your iPhone? What iPhone model are you using? What is the make and model of your dad’s phone?
Have you checked our knowledge base articles?
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Try this these.
Your new USB-C cable works on your dad’s phone but not yours, which means the issue is with your phone rather than the cable. This can happen if the phone’s USB port has dust, the USB mode is set to “charging only” instead of “file transfer,” or the cable doesn’t fully support data transfer. Some phones also require USB debugging or other settings to be enabled for data connections. To fix it, clean the port, check USB settings, try a certified data-capable cable, and make sure your phone’s software is updated. If it still doesn’t work, using a cable recommended for your phone model usually solves the problem.
Check whether the interface is loose or deformed.
