ipandpand app no connection ixpand usb-c

Ixpandrive USB-c is NOT working on my new iphone 15 prp max
(version USC lighting on previous versions iphone (11 )do work)
no connection psisible with iphone
when connection ixpand tot iphone: no reaction
when opening ixpand app: “plug in ixpand drive to get started”
online support not working
apparently the app does not work with the uSb - c connection ???

Hi @philippe1

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)