WD passport problem( SLOW TRANSFER RATE)

WD External and Portable SSD Portable SSD
1

is there a fix in my 1tb WD passport which has slow transfer rate? can anyone help?

2

Hello,

Try replacing the USB cable, if possible try it on another computer. 

Also run a diagnostic on the drive using WD DLG.

3

thanks,  i already tried replacing the usb cable and tried on another computer but the same problem happen.