WD My Passport Ultra... Cant able to add or delete files...? Please help me out

WD My Passport Ultra… Cant able to add or delete files…?? Please help me out

Hello,

Please test the drive using the WD DLG Tool.

If you have all the data on different unit, you can try writing zeros with the DLG tool.

Link to app:
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=940

i have used but not able to get resloved