I have a WD Elements 2TB External Hdd, and sometimes not working properly…
It doesnt happen all time, just when I started the computer, you can understand…
It is a still under warranty and sent the technical service and the technical service sent me back new one, but even the product is new, i have still the same problem…
I think that the problem is occur because of operation system or my mainboard.
The OS is Windows 8.1 Professional.
The mainboard is Gigabyte H55M-D2H,
and driver of the mainboard is updated and WD my book 500 GB is connected and not any problem. I also tried the my External hdd with another computer, i havent meet any problem.
Well the first sign of the problem is that when Windows just started so i see the desktop, the hdd’s led is blinking about 20 seconds. Normally it should take just 2-3 seconds but generally it takes like 20 seconds. I think that when the hdd started like that, i think that there is a problem on the hdd. And after when i tried to copy files from the hdd, maximum copy speed is changing between 800kb/s and 1 mb/second. Normal copy speed should be up to 30 mb/seconds. To solve this problem, I should shut down the hdd or reset my computer.
This problem is not happening repeatedly, if I shutdown PC 10 times, i just meet this problem twice time.
I think current of the mainboard is not enough to start the hdd. Because I have a friend who also has WD external hdd and he uses a macbook and he has similar problem…