.wav files cause clip+ to freeze

I have just discovered what I think is a bug in the firmware. Whenever I play a “.wav” file, the Clip+ freezes, and I have to do a hard reset and let it sit for awhile before I can use it again. This does not happen with mp3 files, so I suspect there is a conflict between .wav files and the firmware. I need to use the .wav format because of its ‘lossless’ features and cannot convert it to mp3 without damaging the content of the file. I have noticed several other comments on certain files freezing the Clip+, but have not really seen any admissions from Sansa or other authorities that this is a known problem. Thanks ahead of time for any genuine information or solutions!! Ken

@kend650 wrote:
I have just discovered what I think is a bug in the firmware. Whenever I play a “.wav” file, the Clip+ freezes, and I have to do a hard reset and let it sit for awhile before I can use it again. This does not happen with mp3 files, so I suspect there is a conflict between .wav files and the firmware. I need to use the .wav format because of its ‘lossless’ features and cannot convert it to mp3 without damaging the content of the file. I have noticed several other comments on certain files freezing the Clip+, but have not really seen any admissions from Sansa or other authorities that this is a known problem. Thanks ahead of time for any genuine information or solutions!! Ken

If you must have lossless, then convert the wav to FLAC, not mp3.

Perhaps this thread will help solve the freezing issue.  It’s for the fuze, but may also work for the clip+.

 A great value of using flac is the space savings over wav.

FLAC (Free _ Lossless _ Audio Codec) works great on the Clip+. Same sound quality as WAV, but a lot smaller file size.

Just make sure to rip to 16-bit .flac; 24-bit .flac won’t work.

Well, I converted my .wav files to .flac and everything seems to work like it is supposed to!! Thanks for the help! Ken