I have a sansa express 1G. I bought it primarily for audio books.
At first I could download books just fine but some time ago the
audiomanager software says I need to update my firmware and
refuses to talk to my device (it did fine initially). So I am trying
to update my firmware. I got the latest updater software 1.0.2
and it says an update is available for my device and seems to
get the new file from the internet. But when it goes to the screen
where it says “Warning: Do not disconnect your device” it seems
to hang and the status bar at the bottom never starts to fill. I
once let it go all night and no change.
There is no method I can find to put the player in any special
mode and the updater never asked me to do that.
The player plays music and even the audio book I have but without
an update I can not load any more books onto the device. Also
I am hoping the update will make moving ahead or back in a book
much more reliable. Right now it may skip a few sections or
several sections. Yes, I do hold it down rather then single press.
Any help is greatly appreciated. Except for this update problem
and the forward/rewind bug it is a nice little device.