Troble with Windows 8 and My Passport WDBACX0010BBK-00

Hy, my drive it´s not reconized when connected in any USB port (2.0 or 3.0), from my new laptop.

When attached to a lap or PC with Windows 7 or MAC it works good.

Can you help to solve this problem.

Best regards

Ferro_Tuga

Follow the steps on this article:

WD external drive is not assigned a drive letter by Windows or Mac OSX and data on the drive is inaccessible

http://wdc.custhelp.com/app/answers/detail/a_id/1164