I have MYBook essential on desktop pc running Windows XP; I am getting a new desktop PC running Windows 7. How do I transfer the files from old computer to new computer? Is it really as simple as plugging in the external drive, loading the software from Virtual CD, and retrieving the files? Do I install all the software first?
Hi there.
If you ran the backup using WD Smartware on the old computer then try this to transfer the files on the new one
1- Run a backup on the new computer.
2- Access the drive and open the WD Smartware.swstor folder to transfer the files manually to the computer.
or
3- Open WD Smartware go to the retrieve tab and retrieve the data on a Retrieved Content Folder.
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Let me make sure I understand. I take my existing MYBook, plug it into new computer, run a backup (but there will be nothing to back up?), then retrieve the files? Or just plug it in, open up SmartWare and retrieve content?
Does it matter whether I have installed software (e.g., Office, Adobe, etc.) first? Thanks!
Hi again
I understand there will be nothing to backup, but run a backup will be needed to have the retrieve option available, after that you can do one of the options I mentioned above.-
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Do I need to install other application software (e.g. Office) first? Thank you for your patience.
On the WD Website when you want to update WD Smartware they recommend to install Microsoft .Net Framework 3.5 SP1, you can install it to make sure WD Smartware is going to work fine on the computer
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Thank you!!!
Anytime :smileyvery-happy:
Okay, I tried “backing up” the new computer. Then tried to retrieve. All that is there to retrieve is the little bit on thenew computer. The data **bleep** anymore.!!!
