The Recents folder does not open in the Memory zone app

Memory Zone Memory Zone for iOS and Android
1

When I open the “Gallery” folder in the app from my phone and go to the “Recents” folder, the app says that no files were found, even though I have more than 3,000 photos and videos on my device. However, all other folders in the “Gallery” section, such as Picsart, Instagram, and so on, work properly and display all the media files. Please let me know how I can resolve this issue.
The device I used to access the app is an iPhone 11.

2

@Niki1

Have you checked our knowledge base articles?
( Get Support for Your SSDs and Flash Products | Sandisk )

Try this this one.