i bought sensa clip jam today, uploads my music, start playing and after a few seconds it is stuck and won’t turn off or anything… please help!!!
Press & HOLD the power button down. It should eventually turn off and reset itself (like 20-30 secs.).
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I experienced this same problem (device freeze-up) with my Clip Sport within a few days after my purchase.
I was attempting to play an album I purchased several years ago from iTunes.
These songs were “m4p” files with embedded DRM (digital rights management).
I forgot these files could only be played within my iTunes software or by Apple gadgets that I signed in with my iTunes account.
I think the Clip Sport and Clip Jam do not like music files with embedded “DRM”.
Anyone else have freeze-up stories to share???
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My Clip Plus got hung up the other day. No amount of holding down buttons and powering on and off would fix it. I would try to start a file and it would play for one second (if that) and then stop. I finally fixed it by formatting with the on-board option–for some reason using format from within Windows Media Player didn’t erase anything–then I resetup syncing and synced files back and now it works again.
@rr1 wrote:
I finally fixed it by formatting with the on-board option–for some reason using format from within Windows Media Player didn’t erase anything–
Yet another reason some avoid WMP like the plague. 
My clip jam did this, it was stuck playing . nobuttons had any effect. I pressed and held both raised buttons on the for about 20 seconds nothing. Did it again 5-10 minutes later, after 10 seconds switched itself off and refreshed media. Back in action . Thanks for the hint.
