Storage and firmware issue...

So I have a clip jam 8 gig. When I hooked it up to the phone to transfer music naturally it needed to be formatted. Well my moto g play formatted it and it came back as a 16 gig. Now uktiole phones and computers have shown it to be 16 gigs. Is there a way to change the firmware on it so that I can utilize the remaining 8 gigs? Because the stock firmware caps it at 8 gigs and 2000 songs. Any help would be great. Thanks.

Hi @Th3angrymidget,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for the best assistance and troubleshooting: