Someone please help me!

WD External and Portable SSD Portable SSD
1

I have MyPassport 0730 that has all of my stuff on it, most importantly my photos from the sessions I do. I was burning a CD for a client, and it just stopped. This message kept popping up on my screen: “Drive is unaccessible. The volume does not contain a recognized file system. Please make sure that all recognized file system drivers are loaded and that the volume is not corrupted.”

I can not eject it using the safely remove hardware thing. It tells me the drive is in use, when it infact is not.

When I try to open it, it tells me I have to format. I can not do this. I will lose everything and I can not afford that.

I am in full panic attack mode over this. I am begging someone please help me.

2

Hi noelgray, welcome to the WD Community. Sorry to hear you cannot access your files. It sound like the data in the hard drive got corrupted. You can try using a data recovery program and scan the Passport, using Google you can find several options. If the problem continues, I recommend you to contact support directly before trying anything else. 

http://support.wdc.com/country/index.asp