I am baffled with a stornvme.sys error which has forced me to abandon windows for Linux (for now). This is what happened prior to the issue, and what I have done trying to recover from this (all unsuccessfully). I would love if anyone knows how to resolve this problem.
I was running Windows 11, insider, on my PC that is built with an ASUS X570-E motherboard, ASUS Nvidia 2070S GPU, 32 Gigs of Ram, and the main disk was my SN750 NVME drive.
I was getting a few disk errors that I felt had something to do with my PC setup as it wasn’t isolated to my SN750 drive. Regardless, since most of my drives are WD drives, I tried to run Dashboard to check my drive specs… but I just got a BLANK window (a known issue with Windows 11 apparently).
I booted to safe mode in Windows 11 to see if dashboard worked, and happily it displayed. I noticed there was a “game mode” option that was not enabled. Since my PC is used a lot for gaming, it made sense to turn that on. I enabled Game Mode. I was told to restart.
Upon restart - I got the blue screen shown in the image – system thread exception not handled - stornvme.sys
The error came up immediately within 30 seconds of Windows booting. I didn’t get a chance to go through any boot procedure, and consequently could not capture any log files.
Naturally, I tried to go to recovery but I received the same blue screen immediately as it tried to load recovery.
Flustered by this, I created installation media and booted from the installation media – same blue screen.
I did this over and over, with different combinations of windows boot disks – USB boot drives from windows 10, 11, windows PE… all the same error screen. I even burned a rescue DVD and reinstalled a DVD player so I could boot from it… but to no success.
I knew it couldn’t be the windows registry, as it was happening with the rescue USB sticks as well, but without any other options, I booted into Linux live usb and restored the entire registry from my previous backup… rebooted and the same blue screen. I went back to the linux live disk and used the mbr boot-repair. It said it fixed some things, but I still got the blue screen.
Next I re-seated my memory DIMMS. I moved the NVME drive from M.2_1, to M.2_2 but still received the blue screen immediately.
I disconnected ALL other drives and devices thinking that maybe I have a rogue mbr on another disk… same blue screen using any boot.
I am now completely flustered. I felt my only option was to reformat the NVME and then restore windows using a boot disk as this would have to fix the issue, but no… same blue screen but now I purged my entire install / system drive and it didn’t help.
I ran Long Extended drive tests from BIOS… everything passed. I disabled legacy CSM mode… nothing… blue screen.
There is nothing I could do to even boot recovery level windows. I couldn’t use a boot disk or install media.
I am writing this post from Ubuntu Linux installed onto the same SN750 drive and it works without issue (in fact, everything works really well). I can only assume that whatever was selected when I choose game mode resulted in the drive being reconfigured that didn’t seem to work with Windows. I have NO idea how to potentially reset the drive to default settings, or remove game mode since I can’t get a windows session running in any form.
I have pondered installing virtualbox in Linux, and installing a windows VM and see if that runs and allows me to run dashboard but I think it might be a stretch.
Has anyone else run into this level of failure with regard to this drive and windows, where there was no workaround? Does anyone know how I could potentially reset this drive?
I tried NVME-CLI in Linux, but couldn’t find any proper option to change the drive.
Thanks for the long read, and look forward to any thoughts folks might have.