SN850 1TB - Unable to start computer after installing driver

WD Internal SSD WD_BLACK | Blue | Red | Green | Gold SSD
1

Hello

Just installed the 1tb SN850 into my Asus X570 motherboard and my computer does not start up. I cant press Delete to go into Bios.

I am currently running a SN750 nvme and it runs Windows. I was looking to expand my storage so decided to use the other nvme slot.

I uninstall the hard drive and the computer is able to start.

I updated the latest BIOS. Anyone have similar issue? is it a bad ssd?

2

try the ssd in another machine first, X570 does have some issues with some SSD products

3

Can be an old Bios version.
Did you install the latest Bios Version ?

4

updated BIOS and Firmware, tried hooking up via PCI-E slots and still computer doesnt boot.

5

Which SSD in which slot ?
The second SSD (SN850) only a data-disk without system-files ?

6

Probably won’t help but i’ve got the same problem.

New computer with SN 850 1TO and Msi x570 gaming edge wifi.

SSD was on M2_1 first start arrive on msi boot then after restart windows lanch normally.
Then i download WD Dashboard and upgrade the firmware from the SN 850 (614900WD).
Now the SN850 was never found… and the system doesn’t start.

I change theSN850 to slot M2_2 and it’s work fine ! (But haven’t got anymore a heatsink…).
Slot M2_2 is in pcie 3.0

7

I’m having an issue where I’ve updated to the latest sn850 firmware. I’m on x570 crosshair hero viii with x2 sn850. Now my games are freezing and crashing and then when the game closes one of the drives are no longer showing untill I reboot. Where can I find an older firmware to go back too?