Smartware does not recognize my Western Digital 1TB MyBookLive disk, connected
by ethernet to my Cisco EPC 3925 router. My laptop, Toshiba Satelllite L755D - 14X is connected
to the EPC3925 with a wireless connection.
Smarware does not recognize the drive until I do one of:
* Run MyNetView . which finds the drive
* or I ask Windows 7 to create the complete network map
I can map the drive
I can connect to it.
The only problem is that by itself, Smartware is not able to connect to the drive, and presumably it doesn’t
backup any files either.
The computer is running Window 7 (64 bit), disabling the firewall does not have any effect.
AntiVirus software is microsoft security essentials.
Versions:
WD SmartWare 2.0.1
System.Data.SQLite Interop Assembly 1.0.81.0
WD Activation 1.0.0.16
WD Backup engine 2.0.0.15
WD Backup Library 2.0.0.34
WD Collecctions (32-bit) 1.6.1.2
WD Collecctions (64-bit) 1.6.1.2
WD ContextMenu Handler 2.0.0.3
WD Drive Service 2.0.0.11
WD Drive Utilities 2.0.0.12
WD Encrypt 1.0.1.3
WD Exception 1.0.0.2
WD File Watcher 1.0.0.5
WD IO (32-bit) 1.0.2.4
WD IO (64-bit) 1.0.2.4
WD Locale 1.0.1.5
WD Network 1.0.0.5
WD Quick Drive Format 1.2.1.12
WD Quick View 3.2.0.9
WD Registry 1.0.0.7
WD SmartWare Controls 2.0.0.19
WD SmartWare Themes 2.0.0.8
WD SmartWare 2.0.0.35
WD SQLite 1.0.0.4
WD Transport Dropbox 1.0.0.18
WD Transport Win32 1.0.0.16
WD Transport 1.0.0.17
WD Update UI 1.0.1.5
WD Utilities 1.0.1.12
WD UUID Resolver 1.0.0.4
Best Regards,
eoa
