I upgraded my firmware this morning on a Clip Sport+ 16GB. I used the upgrade.hex file from here: h**ps://support-en.sandisk.com/app/answers/detailweb/a_id/46562. All went well, but the Info on my device only shows 2.24.B. In my other Clip Sport+ 16GB, the Bluetooth version is also shown. For example 2.24.B01. I tried enabling Bluetooth but it still doesn’t show. Would anyone have any insight on this? I assume that upgrade.hex file is the most recent one so I should be updated; just curious why the BT info doesn’t show.
Hi @phil459
Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)
Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)
Never have much luck with technical support. End users usually have better info.
